Contact information

Contact Information

Whether you require technical specifications, design advice, or assistance with an existing order, the Illura support team is here to assist you. Please reach out to our team via our Contact Us page, or using the details below:

Business Information

  • Business Name: Illura Lighting
  • ABN: 56 437 233 044
  • Business Address: 1/457-459 Elizabeth Street, Surry Hills NSW 2010

Customer Service Contact

  • Email: support@illura.com.au
  • Phone: 1300 146 669

Operating Hours

  • Monday to Friday | 09:00 AM to 05:00 PM (AEST)

We aim to respond to all enquiries within 24 hours.

Order Enquiries

If you are contacting us regarding an existing order, please include your Order Number (e.g., #1234) in your message so we can assist you as efficiently as possible.